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#3b82f636;border-radius:8px;justify-content:center;align-items:center;width:24px;height:24px;margin-top:1px;display:inline-flex}.ticket-new-form-title{color:var(--text);margin:0;font-size:.92rem;font-weight:700}.ticket-new-form-sub{color:var(--muted);margin:3px 0 0;font-size:.74rem}.ticket-form{background:linear-gradient(180deg, color-mix(in srgb, var(--surface) 85%, var(--bg)) 0%, var(--surface) 60%);flex-direction:column;gap:15px;padding:22px 20px 20px;display:flex}.ticket-field{flex-direction:column;gap:6px;display:flex}.ticket-label{color:color-mix(in srgb, var(--muted) 84%, #c7d2fe);text-transform:uppercase;letter-spacing:.08em;font-size:.72rem;font-weight:700}.ticket-input,.ticket-select,.ticket-textarea{background:color-mix(in srgb, var(--bg) 90%, #0b1220);border:1.5px solid color-mix(in srgb, var(--border) 76%, #3b82f6);color:var(--text);border-radius:10px;outline:none;padding:11px 13px;font-family:inherit;font-size:.84rem;transition:border-color .16s,box-shadow .16s,background 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#2563eb4e}.ticket-submit-btn:disabled{opacity:.55;cursor:not-allowed}.ticket-thread{background:var(--surface);border:1.5px solid var(--border);border-radius:16px;flex-direction:column;gap:0;display:flex;overflow:hidden}.ticket-thread-header{border-bottom:1px solid var(--border);background:linear-gradient(135deg,#1e3a5f22,#0f293d18);flex-direction:column;gap:8px;padding:16px 20px;display:flex}.ticket-thread-title{color:var(--text);margin:0;font-size:.92rem;font-weight:700}.ticket-thread-tags{flex-wrap:wrap;align-items:center;gap:8px;display:flex}.ticket-thread-date{color:var(--muted);font-size:.72rem}.ticket-thread-meta{flex-direction:column;gap:5px;display:flex}.ticket-back-btn{cursor:pointer;color:var(--muted);background:0 0;border:none;align-items:center;padding:0;transition:color .15s;display:flex}.ticket-back-btn:hover{color:var(--text)}.ticket-back-btn--text{gap:5px;padding:0;font-size:.76rem;font-weight:500}.ticket-messages{scroll-behavior:smooth;flex-direction:column;flex:1;gap:14px;max-height:420px;padding:16px 20px;display:flex;overflow-y:auto}.ticket-messages::-webkit-scrollbar{width:4px}.ticket-messages::-webkit-scrollbar-thumb{background:var(--border);border-radius:4px}.ticket-msg{align-items:flex-start;gap:10px;display:flex}.ticket-msg--user{flex-direction:row-reverse}.ticket-msg--staff{flex-direction:row}.ticket-msg-avatar{border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:30px;height:30px;display:flex}.ticket-msg--staff .ticket-msg-avatar{color:#3b82f6;background:#3b82f618}.ticket-msg--user .ticket-msg-avatar{background:var(--bg);color:var(--muted);border:1px solid var(--border)}.ticket-msg-content{flex-direction:column;gap:3px;max-width:78%;display:flex}.ticket-msg--user .ticket-msg-content{align-items:flex-end}.ticket-msg--staff .ticket-msg-content{align-items:flex-start}.ticket-msg-meta{align-items:center;gap:8px;display:flex}.ticket-msg--user .ticket-msg-meta{flex-direction:row-reverse}.ticket-msg-author{color:var(--text);font-size:.73rem;font-weight:600}.ticket-msg-time{color:var(--muted);font-size:.67rem}.ticket-msg-body{word-break:break-word;border-radius:12px;padding:10px 13px;font-size:.83rem;line-height:1.55}.ticket-msg--staff .ticket-msg-body{background:var(--bg);border:1px solid var(--border);color:var(--text);border-top-left-radius:4px}.ticket-msg--user .ticket-msg-body{color:#fff;background:#3b82f6;border-top-right-radius:4px}.ticket-reply-form{border-top:1px solid var(--border);background:var(--surface);flex-direction:column;gap:8px;padding:12px 16px;display:flex}.ticket-reply-wrap{align-items:flex-end;gap:8px;display:flex}.ticket-reply-input{background:var(--bg);border:1.5px solid var(--border);color:var(--text);resize:none;border-radius:10px;outline:none;flex:1;max-height:120px;padding:10px 13px;font-family:inherit;font-size:.83rem;transition:border-color .15s,box-shadow .15s}.ticket-reply-input:focus{border-color:#3b82f6;box-shadow:0 0 0 3px #3b82f618}.ticket-reply-send{color:#fff;cursor:pointer;background:#3b82f6;border:none;border-radius:9px;flex-shrink:0;justify-content:center;align-items:center;width:36px;height:36px;transition:background .15s,box-shadow .15s;display:flex}.ticket-reply-send:hover:not(:disabled){background:#2563eb;box-shadow:0 4px 14px #3b82f638}.ticket-reply-send:disabled{opacity:.45;cursor:not-allowed}.ticket-closed-notice{border-top:1px solid var(--border);color:var(--muted);background:var(--surface);align-items:center;gap:7px;padding:12px 20px;font-size:.8rem;display:flex}.ticket-closed-link{color:#3b82f6;font-weight:500;text-decoration:none}.ticket-closed-link:hover{text-decoration:underline}.ticket-loading{color:var(--muted);align-items:center;gap:10px;padding:40px 0;font-size:.84rem;display:flex}.ticket-error{color:#ef4444;background:#ef444412;border:1px solid #ef444428;border-radius:8px;align-items:center;gap:7px;padding:9px 12px;font-size:.78rem;display:flex}.ticket-spinner{border:2px solid;border-top-color:#0000;border-radius:50%;flex-shrink:0;width:14px;height:14px;animation:.6s linear infinite ticket-spin;display:inline-block}.ticket-spinner--dark{color:var(--muted)}.ticket-spinner--white{color:#fff}@keyframes ticket-spin{to{transform:rotate(360deg)}}.admin-panel{background:var(--surface);border:1px solid 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